Terms
of Business
Professional
Rules and Practice Guidelines
We
will observe the by-laws, regulations and ethical guidelines of the
Institute of Chartered Accountants in England and Wales and accept
instructions to act for you on the basis that we will act in accordance
with those guidelines. In particular, you give us authority to correct
Inland Revenue errors. Copies of these guidelines are available for
your inspection in our offices.
Retention
of Records
If
you leave Arch Payroll, and are no longer one of our clients, we
will retain your file and records for a period of three years as
a matter of normal procedure. But, on departure, we will supply
you with all necessary documentation and paperwork for your own
records
Conflicts
of Interest and Independence
You
agree that we may reserve the right to act during this engagement
for other clients whose interests are or may be adverse to yours,
subject to "Confidentiality" below. We confirm that we will
notify you immediately should we become aware of any conflict of interest
to which we are subject in relation to the company.
Confidentiality
We
confirm that where you give us confidential information we shall at
all times keep it confidential, except as required by law or as provided
for in regulatory, ethical or other professional pronouncements.
Help
us Give the Best Service
We
wish to provide a high quality at all times. If at any time you would
like to discuss with us how our service could be improved or if you
are dissatisfied with the service you are receiving please let us
know by contacting Marcia Kelly.
We
undertake to look into any complaint carefully and promptly and do
all we can to explain the position to you. If we have given you a
less that satisfactory service we undertake to do everything reasonable
to put it right. If you are still not satisfied you may if course
refer the matter to the Institute of Chartered Accountants.
Contacts
(Rights of Third Party) Act 1999
A
person who is not a party to this Agreement shall have no right under
the Contracts (Rights of Third Parties) Act 1999 to enforce any term
of this Agreement. This clause does not affect any right or remedy
of any person, which exists or is available otherwise than pursuant
to that Act.
The
advice which we give you, is for your sole use and does not constitute
advice to any third party to whom you may communicate it. We accept
no responsibility to third parties for any aspect of our professional
services or work that is made available to them.
Limitation
of Liability
We
will provide the professional services outlined in this letter with
due care and diligence. However, we will not be responsible for any
losses, penalties, surcharges, interest or additional tax liabilities
arising from the supply by you or others of incorrect or incomplete
information, or from the failure by you or others to supply any appropriate
information within the time limits outlined within the terms of this
engagement, or your failure to act on our advice or respond promptly
to communications from us or the tax authorities.
You
agree to hold harmless and indemnify us against any misrepresentation
(intentional or unintentional) supplied to us orally or in writing
in connection with this agreement.
Arch
Payroll / Dated 05 May 2008